The Great Game Of Baseball Essay - 1774 Words

There are many question about how the great game of baseball originally started and how it has grown to become Americas game that so many of us enjoy so much as little kids until till we die. Baseball is one of the only games today where the rules of the game have stayed the same since a guy named Abner Doubleday first evolved the game in 1845. Then he went on to be a Civil War hero shortly after as the game of Baseball became Americas beloved national pastime. Every father loves getting to share his child’s first experience with baseball and playing catch with him for their first time. The history behind the game has such a humbling expression towards the game of baseball, which was first known as â€Å"rounder† earlier in the 1840’s in England until it was brought over in the US. In 1871 the Major League was born and by the 20th century most large cities in the US had professional baseball teams. The teams where divided into two leagues, American and National. During the season those teams would only play the teams in their leagues. Teams that succeeded the best during their season win what are called the â€Å"pennant† and those teams would meet in what is still to this day called the â€Å"World Series†. Baseball became of age in the early 1920’s; When Babe Ruth became a phenomenon at the game of baseball. Many wanted to fallow his footstep and become a great hero; such as the great Jackie Robinson did who was the first African American to play major league baseball. Prior toShow MoreRelatedBaseball during The Great Depression Essays913 Words   |  4 PagesBaseball remains today one of America’s most popular sports, and furthermore, baseball is one of America’s most successful forms of entertainment. As a result, Baseball is an economic being of its own. However, the sustainability of any professional sport organization depends directly on its economic capabilities. For example, in Baseball, all r evenue is a product of the fans reaction to ticket prices, advertisements, television contracts, etc. During the devastating Great Depression in 1929, theRead MoreHow Baseball Survived the Great Depression Essays765 Words   |  4 PagesBaseball remains today one of America’s most popular sports, and furthermore, baseball is one of America’s most successful forms of entertainment. As a result, Baseball is an economic being of its own. However, the sustainability of any professional sport organization depends directly on its economic capabilities. For example, in Baseball, all revenue is a product of the fans reaction to ticket prices, advertisements, television contracts, etc. During the devastating Great Depression in 1929, theRead MoreBaseball : The Greatest Past Times1079 Words   |  5 PagesBaseball, known as one of America’s greatest past times, has such an iconic and diverse history. From the founding of the game, to the struggles and historic events, a nd even the many great players, baseball is filled with so much history that has made professional baseball what it is today. The 19th century was an integral time in the evolution of baseball. The game of baseball saw a great amount of growth, exciting ballplayers, and the creation of professional teams that would eventually soon becomeRead MoreBaseball Is America s Pastime1064 Words   |  5 PagesBaseball is America’s pastime. Baseball is a sport that is played with a bat, glove, and a baseball. The sport is popular worldwide. Countries around the world have developed their own leagues and have created teams in the leagues to play against each other. The age group for baseball players range from the ages of 5 to about 65. Some leagues are created with age restrictions on them so that play levels can be fair. For example, 5 years olds playing together would be more fair than an 18 year oldRead MoreBaseball Is America s Sport1505 Words   |  7 PagesBaseball has been arou nd for centuries and is a sport that has been one of america’s most popular sport for a very long time. Filled with excitement,happiness and fans that absolutely love the game baseball can Arguably be america’s sport. Created in 1846 and having many changes that have bettered and the game more exciting. Some will say that it is boring and lost its cool but baseball is far from losing its cool. The beauty of baseball is that it has no clock just straight nine straight inningsRead MoreWhy Baseball Is the Most Difficult Sport Essay examples1144 Words   |  5 Pagesare, baseball is the most challenging and difficult sport to play. No other sport compares to the degree of difficulty that you have to deal with, like you do in playing the game of baseball. There are so many different elements that make this game the most difficult. Three major elements stick out in my mind as to why this wonderful sport is the toughest of all. The three main factors in my mind are the incre ased physical and hand eye coordination component, the mental aspect of this game, and theRead MoreI Am A Baseball Field946 Words   |  4 Pageshappens to be a baseball field. It doesn’t necessarily have to be a particular field, it’s just that every time I set foot on one I think of all the memories made when playing the game and of all the friends I have made because of it. I have been playing baseball for practically my entire life and along the way have learned a lot of life lessons because of it. A few fields that specifically stand out to me are Cooperstown Dreams Park and Wenatchee Valley College baseball field. A baseball field is veryRead MoreThe Sport Of Baseball : America s Favorite Pastime1093 Words   |  5 PagesThe sport of baseball, otherwise known as â€Å"America’s favorite pastime†, has reportedly been around since the 17th century. It has had its ups and downs like every other sport, but the crazy history of how it came about is quite extensive. Having to find new players that no one would think of to play and eventually having the first ever World Series; the sport has changed throughout time. The beginning of baseball can be accredited to Thomas Wilson who was a conformist leader in England. WilsonRead More steroids in Baseball Essay1151 Words   |  5 PagesSteroids in Baseball: The Future of Baseball nbsp;nbsp;nbsp;nbsp;nbsp;It was a warm, sultry night in September. The fans were crazed in anticipation as Mark McGwire stepped to the plate. With a gentle stretch, he paused, patiently poised, waiting for what would eventually be the greatest hit baseball had ever seen. The pitcher, Steve Trachsel, came set. He shot a determined look to the dirt. In a rivalry such as this (Cubs, Cardinals) he did not want to be the one to give up the great number 62Read MoreBaseball : The Origin Of Baseball Essay1336 Words   |  6 PagesThe Origin Of Baseball With upwards of ten million people participating in the sport of baseball in the United States alone, it is apparent that baseball is one of the world’s most popular sports. Throughout the years, the sport of baseball has evolved from a humble game played on empty sandlots to â€Å"America’s national pastime.† The game has come a long way, but how did this game come to be? Everything has its humble beginnings, and baseball is no different. Games that resemble baseball have been around

Advancements in Medical Research Due to Hela Cells Free Essays

Katrina Samborski Honors English 1100 Dr. Nicole Caswell November 10, 2012 Advancement of Medical Research from HeLa Cells HeLa simply stands for Henrietta Lacks, a young mother in the 1951 who went to the doctor complaining of vaginal bleeding and discovered she had cervical cancer. Henrietta’s cells were taken for a biopsy and were found to be like nothing ever seen before; her cells were immortal. We will write a custom essay sample on Advancements in Medical Research Due to Hela Cells or any similar topic only for you Order Now Her cancer cells double every 20 to 24 hours and have lived on for the past 60 years. Since HeLa cells were created, our world of modern medicine has been completely changed. We now vaccines for once incurable diseases and have used the cells for cloning and other biomedical research. Although the cells have done a great deal of good, they have also caused substantial harm to Henrietta Lacks, her family, and potential trial research participants. Therefore, though some may think it was ethically wrong of Henrietta Lacks’ doctors to not inform her that they were using her cells, she is the reason we have been able to save thousands of lives. It was at Johns Hopkins Hospital when Dr. Gey, a prominent cancer and virus researcher, discovered Henrietta’s cells were immortal. Since cancer cells will die outside the body without the right mix of chemicals, Dr. Gey created the roller tube. This contraption held glass tubes containing samples in nutrient-rich fluids, turned slowly – sometimes just two revolutions an hour, exposing the cells to just the right mix of air and nutrients. When Henrietta’s cells were placed in this device, they never stopped dividing. While their research value is unquestioned, the tumor cells had created havoc in Henrietta Lacks’ body. Skloot recounts the lab technician Mary Kubicek who was present at the autopsy. â€Å"The tumors had completely blocked her urethra, leaving doctors unable to pass a catheter into her bladder to empty it. Tumors the size of baseballs had nearly replaced her kidneys, bladder, ovaries and uterus. And her other organs were so covered in small white tumors it looked as if someone had filled her with pearls† (Williams). Although her cells are cancerous, HeLa cells share many traits with normal cells, making them useful in studying protein synthesis, the human genome and how viruses work. Dr. Gey sold the cells to researchers around the world, who used them to develop a variety of medicines. HeLa cells were the first to travel into space in an unmanned satellite to see if humans could survive zero gravity. â€Å"This cell line is used all around the world and revolutionized cell biology because they grew so well in culture, said William Earnshaw, principal research fellow at the University of Edinburgh’s Centre for Cell Biology. â€Å"They yielded a huge amount of information,† Earnshaw said (Sharp). In the early 1950s, the world experienced the biggest polio pandemic in history. Jonas Salk devised the world’s first polio vaccine, but testing it would require huge supplies of live cells that, at the time, would have involved the sacrifice of thousands of monkeys. HeLa cells proved to be technically more suitable for testing, and much less expensive and messy, than using monkeys. Moreover, HeLa cells grew virtually anywhere and on any surface, including while floating on liquid. A HeLa mass production and distribution center was therefore established at the Tuskegee Institute, ironically at exactly the same time that the infamous Tuskegee syphilis study on black subjects was being carried out. Soon HeLa cells were to enable the first disaggregation of chromosomes, numerous discoveries from genetic and viral studies, and the first-ever cloning of a cell, gene mapping, in vitro fertilization and much, much more. (Ncayiyana) HeLa cells have had a positive influence on medicine in many ways including with giving us knowledge about the human papillomavirus (HPV) DNA and HPV18-positive. HeLa cells have been linked to changes in microRNA expression. Since HPV18 has been associated with very aggressive adenocarcinomas, this finding may explain why Dr. Gey was surprised by the prolific growth of HeLa cells in culture. Routine Papanicolaou smear screening may not detect rapidly progressive cervical carcinomas; the new HPV vaccine holds the promise of preventing these tumors. (Hutchins). The problem of possible contamination of other long-term cultured tumor cell lines with HeLa cells not only caused an international embarrassment, but also raised the concern of misattributing a specific property so another cell line, for example, a virus or a tumor-specific marker, which actually belongs to HeLa. With the continued and growing use of tissue culture in biochemist research, intra- and interspecific contamination becomes a significant risk. The determination of stable genetic markers on cultured cells is a powerful tool for monitoring such contamination. Recent experiments in which cultured cells and innumerable clones of somatic cell hybrids have been used for genetic analysis have shown that, with the proper use of polymorphic markers to characterize the cells, the possibility of undetected cross contamination of cultures is no longer the problem it once may have been. Therefore, in an effort to clarify the characteristics of the HeLa cell and establish its probable genotype for better-known polymorphisms, we studied HLA and other markers, in the surviving husband and children of Henrietta Lacks. (Hsu) Not only were there several negative effects for Henrietta Lacks, but the general public has found flaws with HeLa cells as well. The Drug Information Association sponsored a workshop that brought together people who deal with facilitating or regulating the collection of clinical specimens for genetic analyses to complement drug trials. Genetic studies of clinical samples have for years had to negotiate a tricky path through informed consent, confidentiality, and regulatory-oversight, but according to a couple of speakers who noted the Henrietta Lacks story, the 19 months since the book’s publication have made some people even more wary of this research. â€Å"I think it was disconcerting to people who are not used to thinking about how specimens are handled, that their specimens could outlive them,† said the meeting’s main organizer and chair, Amelia Wall Warner, Ph. D. who heads clinical pharmacogenomics and clinical specimen management for the drug company Merck. The Skloot book seems to be creating a lot of conversation, with patients often asking for a menu of consent that large-scale trials with many thousands of patients can’t accommodate, she noted. (Zoler) Although there are accusations against doctors and corporations that bought these cells stating they did so without Henrietta Lacks’ consent, we owe our world of modern medicine to her. Her cells allowed us to research and experiment countless diseases and opened the door to learn about the human enome and cancer cells. Dr. Gey said, â€Å"It was the best of times, it was the worst of times. † It was the best of times for science in that this very peculiar tumor gave rise to the HeLa cell line, which has been available for the various studies referred to by others. For Mrs. Lacks and the family she left behind, it was the worst of times. Scientific progress and indeed progress of all kinds is often made at great cost, such as the sacrifice made by Henrietta Lacks† (Jones). While her family has yet to be compensated, HeLa cells continue to be used everyday in the medical field. Works Cited: Ncayiyana, Daniel J. â€Å"The extraordinary story of the life after death of Henrietta Lacks. †Ã‚  South African Medical Journal  101. 3 (2011): 141. Health Reference Center Academic. Web. 12 Nov. 2012. Grover M. Hutchins, Brendan P. Lucey, and Walter A. Nelson-Rees. Archives of Pathology Laboratory Medicine. 133. 9  (Sept. 2009)  p1463. Word Count: 4083. Jones HW Jr –  Am J Obstet Gynecol  Ã¢â‚¬â€œ 01-JUN-1997; 176(6): S227-8 MEDLINE ® is the source for the citation and abstract of this record   Susan H. Hsu, Bernice Z. Schacter, Nancy L. Delaney, Thomas B. Miller, Victor A. McKusick, R. H. Kennett, J. G. Bodmer, D. Young and W. F. Bodmer Science  , New Series, Vol. 191, No. 4225 (Jan. 30, 1976), pp. 392-394 Published by:  American Association for the Advancement of Science Article Stable URL: http://www. jstor. org/stable/1741942 Mitchel Zoler. Internal Medicine News. 44. 17  (Oct. 15, 2011)  p63. Word Count: 433. Williams, Nigel. â€Å"Prize For the HeLa Cell Story. †Ã‚  Current Biology  20. 23 (2010): n. ag. Sciverse. com. Web. 11 Nov. 2012. Manfuso, Jamie, and Stephanie Desmon. â€Å"Honoring the Henrietta Lacks Legacy at Hopkins. †Ã‚  Hopkins Medicine Magazine. Johns Hopkins, 20 May 2011. Web. 11 Nov. 2012. Hepworth, Jeri, PhD. â€Å"Advocacy for Henrietta Lacks and Family Medicine. † Editorial. Family Medicine  Sept. 2011: 595-96. Society of Teachers of Family Medicine. Web. 11 Nov. 2012. Sharp, Rob. Life and afterlife of a women who will live f or ever. The Independent. November 10 2010. Web. Nov 12 2012. How to cite Advancements in Medical Research Due to Hela Cells, Essays

Knowledge Management of QBE Insurance Company †Free Samples

Question: Discuss about the Knowledge Management of QBE Insurance Company . Answer: Introduction Knowledge management is an Information Technology based system that provides a business environment for themanagement of knowledge, like; storage of data, collection of data and assistance for the development in future. In a workplace, knowledgemanagement system enables the employees to use the resources, business facts and implement the appropriate solutions. It is the most important process for developing core competencies of the firm. It is the process of gathering, sharing, utilizing and managing the knowledge and other material information, so that goals and objectives of the company can be attained with the proper utilization of knowledge. This process allows the organization to identify the issues and create appropriate solutions. In order to prepare this report, the organization, which is taken into consideration, is QBE Insurance Company in Australia. It is operating its business operations from over 125 years in the country and offers the peace of mind to the Australian people. The organization is well-established in the Australian insurance industry and covering one place in the top 20 insurance companies in the world (QBE, 2017). This report includes the knowledgemanagement system that is used at QBE Insurance Company and it includes its knowledge infrastructure. The company is using some technological solutions to deal with the knowledge management systems. Furthermore, it includes the impact of this system on people, processes and products of company. The company has implemented this technique successfully in order to generate positive results. Organizational Description QBE Insurance Company is one of the top insurance companies in Australia, which was founded in the year 1886 by James Burns and Robert Phillips. As of 1890, it has established more than 36 insurance agencies in different locations, like; Europe, Hong Kong, Singapore, New Zealand, Pacific Iceland. Furthermore, in 1904, it has opened its new stores in London near Fenchurch Street. Firstly, it has started its business with the name of North Queensland Insurance Company. In Australia, this organization is working to help in safeguarding the people in their occupations. It provides assistance to Australian people from their home to office and any other area of their life. With the passage of time, the company has grown up its business into refined insurance service providers (QBE, 2017). Generally, this firm offers the insurance services, like; general insurance. QBE offers nine types of general insurance to the people worldwide. It provides protection to them in many parts, like; workpla ce, homes, tourist places etc. In addition to this, the company is emphasized on enhancing the customer service via using advanced technology and new and innovative ideas and services. In the end of 2014, the gross premium of the company was increased to $17 billion. Under insurance industry, the major vision of QBE Insurance Company is to be the most successful insurance service providers in both domestic and global market as well. For increasing their insurance policies, the company is always focused on enhancing the services to shareholders, customers and community as well. Knowledge Management Infrastructure Knowledge Management Infrastructure refers to all the things, which combine to simplify the flow of knowledge and information to assist the actions and decisions, which include the organizational processes and activities. Therefore, this infrastructure does not just include the IT infrastructure. It also includes human, organizational and social components of an organization (Becerra-Fernandez, Sabherwal, 2014). QBE Insurance has created an effective knowledge management infrastructure to deal with the issues. Knowledge Management Infrastructure of QBE Insurance Company is stated below; Culture Organizational culture of an organization shows its beliefs and norms, which guide the behaviors of its employees. It is a significant component of knowledge management in companies. It includes the knowing about the knowledge management processes and managing assistance for knowledge management at all the level. For improving the business growth and attain more customers, QBE Insurance used different knowledge sharing techniques in its workplace. It enables the management of QBE in sharing the new and creative ideas from one service to other. Implicit knowledge sharing techniques assists the management in knowing about the appropriate resources and ideas and transfers them to the staff and employees to develop an effective culture (Carroll Buchholtz, 2014). Organizational Structure Furthermore, knowledge management relies to a significant extent on the organizational structure. There are many aspects, which are related to this concept. At QBE, hierarchical organization structure is practiced, under which all the levels are maintained effectively. In the Information Technology system at QBE Insurance Company, embedded knowledge has an importance role. This system enables the Chief Executive Officer to access the information of their workplace and about its organizational culture. Moreover, it also assists in understanding the working processes of employees. For example, at QBE, embedded knowledge offers the rules and regulations, which have to be followed by all the employees. Furthermore, this provides the working schedule to other levels of management, i.e. middle and lower level people (Eckles, Hoyt Miller, 2014). By this, they can know about the schedule to communicate with their shareholders and customers. The structural knowledge makes the management and CEO able to access the past data and information from the place, where it is stored. IT Infrastructure Knowledge management is enabled by the Information Technology infrastructure of the company. The companies develop some systems and technologies to process the knowledge management. These systems may include the data processing, communication systems and technologies. At QBE Insurance company, it is using E-learning IT tool that assists the organization in web conferencing with the customers and shareholders all over the world. Under its IT infrastructure, the company has used this tool that enables the management and staff to provide new and appropriate solutions of the problems, training policies and processes. Furthermore, this system assists the management in the formal entertainment. Using this tool, the company is able to cover huge target customers not only from Australian states but also all over the world (Ghandvar, Sehhat, 2015). The senior management at QBE tracks the consistency and progress report of staff by this e-learning tool. This technique of blended learning assi sts in generating higher retention knowledge. In addition to this, the company has installed different techniques under its IT infrastructure for communication in the organization. This system fulfills all the aspects of this system at QBE, i.e. reach, depth, richness and aggregation. Physical Environment Physical Environment is also an important foundation, on which the knowledge management system depends, but organizations take this element for granted. It includes different physical aspects of a company, like; buildings, type of offices, number of meeting rooms etc. QBE has designed a meeting room, where the management conducts the meeting with its employees to share the required information. In these meetings, it takes the ideas and opinions on any business problem (Hau, et al, 2013). The environment at workplace is very attractive and it has a venue where the staff can learn from and share their ideas and opinions with each other. For effective learning, it is very important to provide a better physical environment. At QBE, this component of knowledge infrastructure encourages the knowledge management by giving different opportunities to the employees to meet and give their ideas. Technologies used by Organization For managing the knowledge effectively, the organizations generally use different IT tools, which provide them effective solutions for business problems. At QBE, there are different tools of Information Technology, which are used for knowledge management. These techniques are used for facilitating their knowledge management solutions. For maintaining daily report and provide updated the information and supervising the working performance of QBE Insurance Company, the management is using Oracle Learning Management System for their employees. Learning management system is the process of recording, tracking, transferring and reporting the training programs via different software applications (Hislop, 2013). The senior management of QBE Insurance Company recognizes that Oracle Learning Management system is one of the best and appropriate ways for enhancing the performance of employees. However, this ensures the sales and service of the organization and enhances the readiness. In order to enhance the knowledge and skills for satisfying the customers, Oracle Learning Management assists in training and development. Oracle Learning Management is an effective system for learning and management, which assists in giving, tracking and organizing the overall process of management (Ben-Tal, et al, 2015). In the staff of QBE Insurance Company, the employees are able to recognize the needed learning methods via joining online classes. In addition to this, QBE Insurance Company is using E-learning social based tool, which assists the organization in sharing the knowledge among employees of the organization. It assists in interacting with the shareholders, customers and community via messages. This IT tool provides the updated information to the customers about the insurance policies and terms. This technology offers the online communication that facilitates the communication with the internal and external stakeholders of the company. In this way, this system reduces the costs and time for travelling to their place. By the use of e-learning, QBE gives the training session to the employees and enhances their abilities and skills. Furthermore, management itself is getting various advantages from e-learning social based tool. From a location, the managers at QBE access the information remotely about the performance of their employees and get the whole process of business operations of QBE (Galliers Leidner, 2014). Knowledge Management Systems Knowledge Management systems are the systems, which are developed by integrating different tools and technologies that support the processes of knowledge management. These systems are the solutions to the knowledge management requirements and use various techniques of knowledge management (Holsapple, 2013). In an organization, the knowledge management system is divided in four categories; Knowledge Discovery System Knowledge Capture System Knowledge Sharing System Knowledge Application System For QBE Insurance Company, two of the processes are stated below; Knowledge Sharing Systems Knowledge sharing is the process, by which tacit knowledge is delivered to other individuals. This is an effective type of information transfer that can be taken place across the departments, employees, groups and individuals. QBE Insurance Company is using an effective mode for sharing the knowledge among its employees (Wang Wang, 2016). For sharing the knowledge across the organization, QBE is using embedded knowledge system that assists the organization in situation planning and assuming its workforce. After doing the situation planning, it enables the management in creating a structure that offers them a process for operating the system effectively. By using this system, the organization is able to share all the guidelines and procedures of organization among its entire people. Furthermore, the company uses tacit knowledge sharing tools, which allows the management team to share existing and new ideas from one person to another (Holtshouse, 2013). These systems help in transferr ing the ideas to employees to develop a better system. Knowledge Application System Knowledge Application system is another system that can be used in managing the knowledge and material information in the organization. This is the system that assists the process via which some people use the knowledge possessed by other people without actually getting, teaching or learning that knowledge. This system does not include any exchange or transfer of knowledge. There are two ways of this system, such as; direction and routines. At QBE Insurance Company, the management team has used the routine as its knowledge application system. They are using embedded knowledge system and they have includes the knowledge in their routine processes norms and rules, which guide the behavior of employees in the future (Huang Lai, 2014). QBE believes that knowledge application system should be very effective at the organization as it is most important component of overall knowledge management process. Under this, the company uses different software and applications, like; enterprise resou rce planning, Customer relationship management system, expert system, knowledge system etc. Impact of knowledge management solutions on: people, processes, products and organization performance As discussed above, knowledge management is an important process for an organization and its people. Generally, knowledge is created by integrating four factors, people, practice, processes and technology. At QBE, the knowledge management system has a huge impact on different components of an organization, such as; people, processes, products and organizational performance. The impact of this system on different components at QBE is stated below; People In the process of knowledge management, people are the major sources of knowledge and information. These people create and get the knowledge, use it and learn from it. After that, they teach the other people in order for the company to become very innovative and develop new ideas and opinions (Jones George, 2015). At QBE, people have the largest impact of the knowledge management system. The company has implemented the Oracle Learning Management system that assisted in defining the learning objective in a specific framework. In addition to this, employees were able to understand required skills and competencies. This system always provides the updates about competency profile and assists in planning. Through this system, the company has provided training to its people for enhancing their skills and abilities towards their work and responsibilities (Liebowitz Frank, 2016). Processes Processes are the logical and structured systems, which lead and guide the organization and its people. The system, implemented by QBE, i.e. Oracle Learning Management simplified the training and development process for the organization. Through this system, it is very easy to provide offline and online training to the staff of organization all over the world. It can help in attaining their organizational goals and objectives (King, Marks, 2008). Moreover, above knowledge management solutions provides the knowledge in learning and assembling the related content by the use of multiple and mixed media sources. Thus, it increases the efficiency of organizational processes and practices. Products Products are the core offering, which are provided by the organization to its potential customers. By managing the knowledge effectively, the products and services of an organization will definitely have large impact. QBE is offering insurance services to the Australian people for securing different parts of their life, like; workplace, home etc. By knowledge management, the people at QBE are more able convince the customers to buy their policies and acquire their services (Lin, Huang, 2008). Through the process of training, they are able to understand and satisfy the needs and expectations of customers and deliver the service effectively. Thus, this knowledge management system will be able to improve service excellence at QBE Insurance Company. Organizational Performance As all of the above components of organizations are affected positively that indicates that performance of the organization is also enhanced by knowledge management solution. It enhanced the administration system in the company (Matayong Kamil Mahmood, 2013). It assisted in reducing the different organizational costs, like; Oracle system assists in contacting with the people via online system. It allows the employees of QBE to communicate via e-mails, web conferencing and chats. It reduced the costs of travelling to different places. By implementing this effective knowledge management system, the company will be able to attain its goals and objectives. Thus, implementation of knowledge management solution impacted all its components, such as; people, processes, products and performance of organization, i.e. QBE Insurance Company (Stefik, 2014). Analysis From the above report, it can be said that QBE Insurance Company has implemented two knowledge management initiatives, which have impacted different areas of organization. From them, one solution, i.e. Oracle Learning Management system went very well at the organization. This system assisted the company in resolving its business issues effectively. They were able to share and implement the knowledge in an effective manner (Porwol, et al, 2015). It encouraged the employees for understanding the requirements of their customer and providing quick solutions to their issues. As they are offering insurance services, so it is very important to convince the customers for taking their insurance policies. Through Oracle Learning Management System, the employees are able to learn this and it has enhanced the performance of organization in Australian Insurance industry (Ternai, Torok Varga, 2014). Apart from this, E-learning tool is failed in the organization, as it is not more effective for the operations of company. This system is very costly for the organization and it does not fulfill all the objectives of the company. In the place of this system, the company should implement another system, i.e. Decision Support System (DSS). This system will be able to give best and appropriate decision for the future development of organization. Decision Support System is one of the primary tools, which are used for managing the knowledge in business. At QBE, this system will enable the management in maintaining the report and giving the required information to the employees (Accorsi, Manzini, Maranesi, 2014). Using this system in knowledge management, managers of QBE will be able to share the information easily and organize online training program from a single location for all the employees worldwide. It will allow the organization in making better decisions by taking the creative ideas and opinions from their employees. Data-driven from the Decision Support System will enhance the accessibility to the information, which develops the skills and abilities of the employees (Schwalbe, 2015). Thus, QBE Insurance Company can improve its knowledge management system by incorporating Decision Support System in its Information Technology infrastructure. It will assist the organization to overcome the deficiencies of e-learning socialization tool. DSS will develop the perception for effective decision making relevant to the business operations of QBE Insurance Company. Conclusion It is hereby concluded that knowledge management is an integral part of a growth oriented firm. The major objective of this process is to enhance the knowledge base of organization for improving the practices and processes in the workplace. This system may assist the organization in enhancing the organizational behavior and creating better decisions for improving organizational performance. From the above analysis, it can be stated that QBE Insurance Company is making several efforts for managing the knowledge within the organization. It is using different IT tools, like; Oracle Learning Management and E-learning socialization tool. At QBE, Oracle system is more successful than e-learning system, so it is recommended that the organization should implement Decision Support system for improving the process of knowledge management. By doing this, the company will be able to manage the knowledge and organizational behaviors effectively. References Accorsi, R., Manzini, R., Maranesi, F. (2014). A decision-support system for the design and management of warehousing systems.Computers in Industry,65(1), 175-186. Becerra-Fernandez, I., Sabherwal, R. (2014).Knowledge management: Systems and processes. Routledge. Ben-Tal, A., Hazan, E., Koren, T., Mannor, S. (2015). Oracle-based robust optimization via online learning.Operations Research,63(3), 628-638. Carroll, A., Buchholtz, A. (2014).Business and society: Ethics, sustainability, and stakeholder management. Nelson Education. Eckles, D. L., Hoyt, R. E., Miller, S. M. (2014). Reprint of: The impact of enterprise risk management on the marginal cost of reducing risk: Evidence from the insurance industry.Journal of Banking Finance,49, 409-423. Galliers, R. D., Leidner, D. E. (Eds.). (2014).Strategic information management: challenges and strategies in managing information systems. Routledge. Ghandvar, P., Sehhat, S. (2015). Relationship Between Knowledge Management And Quality Management In Insurance Companies.International journal of academic research,7(1). Hau, Y. S., Kim, B., Lee, H., Kim, Y. G. (2013). The effects of individual motivations and social capital on employees tacit and explicit knowledge sharing intentions.International Journal of Information Management,33(2), 356-366. Hislop, D. (2013).Knowledge management in organizations: A critical introduction. Oxford University Press. Holsapple, C. (Ed.). (2013).Handbook on knowledge management 1: Knowledge matters(Vol. 1). Springer Science Business Media. Holtshouse, D. K. (2013).Information technology for knowledge management. Springer Science Business Media. Huang, L. S., Lai, C. P. (2014). Critical success factors for knowledge management implementation in life insurance enterprises. Jones, G., George, J. (2015).Contemporary management. McGraw-Hill Higher Education. King, W. R., Marks, P. V. (2008). Motivating knowledge sharing through a knowledge management system.Omega,36(1), 131-146. Liebowitz, J., Frank, M. (Eds.). (2016).Knowledge management and e-learning. CRC press. Lin, T. C., Huang, C. C. (2008). Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit.Information Management,45(6), 410-417. Matayong, S., Kamil Mahmood, A. (2013). The review of approaches to knowledge management system studies.Journal of Knowledge Management,17(3), 472-490. Porwol, L., Hassan, A., Ojo, A., Breslin, J. (2015). Knowledge Extraction and Management Component to Support Spontaneous Participation. International Conference on Electronic Participation, 68-80. QBE. (2017). QBE Insurance Company. Retrieved from https://www.group.qbe.com/. Schwalbe, K. (2015).Information technology project management. Cengage Learning. Stefik, M. (2014).Introduction to knowledge systems. Morgan Kaufmann. Ternai, K., Torok, M., Varga, K. (2014). Combining Knowledge Management and Business Process Management A Solution for Information Extraction from Business Process Models Focusing on BPM Challenges. International Conference on Electronic Government and the Information Systems Perspective 104-117. Wang, Y. M., Wang, Y. C. (2016). Determinants of firms' knowledge management system implementation: An empirical study.Computers in Human Behavior,64, 829-842.